Software Support & Operations
Application Development & Management
You want to use your individual software as a service and not deal with IT infrastructure. We take over the development and administration of your individual software, the support of your users and the trouble-free operation.
You are looking for a fast and flexible solution to be able to react to the changing requirements of the market. Then our Managed Services are just right for you: defined service level agreements tailored to your needs with calculable costs.
Application development with low TCO using intelligent automation tools, efficient resources and specific security practices.
Our service model is based on the principles of a managed service with full end-to-end responsibility on our part to ensure system availability (excluding infrastructure and network), ease of use and support for business users (customer care). You retain responsibility for providing the service and ownership of the software solutions and all related artifacts (in electronic form).
Transition of applications: Methods and automation solutions for transfer
Application operation: Services covering all aspects of application operation.
Preventive maintenance: troubleshooting and performance optimization
Corrective maintenance: innovative approaches to managing service requests and incidents
Service management: optimization through higher application quality
Application enhancement: Enhancement to improve business performance
Application reengineering: Rethinking applications
Service delivery is in accordance with defined performance metrics and your organization’s regulations and policies – related to business processes, operations, information security, and compliance. You receive regular reporting on the fulfillment of KPIs.
Our Solution Architects offer comprehensive support and address all issues directly on-site. They devise personalized solutions, bridge the gap between business and IT, and guarantee the success of projects along with utmost customer satisfaction.
Highly Qualified On-Site Solution Architects
Hailing from Eastern European countries, our nearshoring team comprises skilled developers and software development experts. Leveraging reverse outsourcing and local expertise, we deliver tailored solutions, optimize costs, and uphold stringent quality standards.
By utilizing our established processes and components, we enhance code quality and reusability, streamline development costs, and expedite time-to-market. Our extensive experience facilitates efficient and dependable project implementation.
Proven Processes and Components