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Citizen Development: The Future of Digital Transformation

Updated: Feb 6, 2023

The world is changing faster today than ever before. New technologies are emerging and evolving at a rapid pace, and companies are adapting accordingly. However, when it comes to software development, many companies find it difficult to keep up with all the changes and upheavals in the market. That’s why Citizen Development has become one of the most important tools for digital transformation, as it can improve business efficiency without having to invest in additional employees or freelancers.

Citizen Development is a revolutionary way that allows companies to focus on their core business while investing in new products and services without having to hire staff. Citizen Developers are different from traditional developers because they don’t need technical skills and can be taught to use the tools they need. They have business and process experience, creativity, design thinking, and analytical skills. Citizen Developers are problem solvers and want to make a difference, not just code.

The goal of the Citizen Developer is to quickly build applications without relying on software developer support. With a no-code or low-code platform, Citizen Developers can create custom applications without programming and deploy them in a short time.

Software developers: The buzzkillers of digital transformation

86% of IT decision-makers say that the biggest challenge in their company’s digital transformation is that there are too few software developers. Software developers are very important for digital transformation companies that want to make high-level changes. New technologies and innovations are creating significant demand and demands on software developers’ time.

However, these professionals may not be able to handle all of these demands and they tend to be pulled away from their work by the various tasks they need to perform. This means that they have less time to devote to technology and the essential aspects of their work.

If you are a company in need of additional development capacity, Citizen Development could be the answer. Citizen Development provides a way to empower departmental staff to create software applications. Citizen Development is based on the use of low-code or no-code software and offers a solution to enable people with little or no programming experience to create applications and use automation tools.

Low-Code / No-Code in a Nutshell

Low-code or no-code software provides users with a fixed framework of components and what is called a visual integrated development environment. This environment is scalable and can be integrated into a specific security and governance infrastructure. Citizen developers can use it to create applications even with little or no programming knowledge.

There are many challenges that can be solved with low-code or no-code software. The first is that it provides a better solution for organizations because employees in any department or organization can become Citizen Developers through software like Microsoft Power Apps and Power Platform or AgilePoint. Second, it eases the burden on IT departments, allowing them to focus on complex tasks, such as cybersecurity. And finally, it helps offset skills shortages and maintain competitiveness and productivity.

Low code or no-code software enables Citizen Developers to kick-start a complete digital transformation by creating applications without software expertise, much faster and at a fraction of the cost.

Your team can build applications without writing code

The appeal and potential of Citizen Development for new opportunities in app development with low code or no-code software is clear. Here are the five key benefits of this approach:

  • Low cost – The cost of hiring software developers is high, and building an application takes time

  • Short development time – Citizen Developers can build applications quickly, sometimes in as little as a week or less

  • Accessibility – Since no coding is required, no programming skills and little training are needed

  • Flexibility – The low-code platform can be customized to meet the specific needs of an organization

  • Automation – Low-code excels at automation. Citizen Developers can automate tasks through a visual drag-and-drop interface, saving time in the long run

Low-code or no-code software enables teams and citizen developers to build applications without writing code. This uses visual tools that reduce the time required to train new employees, improve collaboration within your team, and manage the lifecycles of applications throughout their lifecycle – from design to deployment in production environments. Finding the right path for your business is important because there are many roads to Rome. To make it work, you need to understand low-code or no-code software at its core.

With our training offering, we provide you with the necessary knowledge and ensure a rapid build-up of know-how in the company in our hands-on workshops.


Citizen Development is a clear solution for companies that have difficulty finding software developers to create applications. Citizen Development enables beginners and software developers alike to create applications without programming skills. Low-code/no-code platforms can run in the cloud or on-premise and can be customized to meet your needs. They are solutions that any business can use, regardless of what stage of digital transformation they are in.

In today’s world, it is critical to efficiently provide employees and customers with applications that are intuitive, simple and customizable. Processes/forms should be able to be created and customized quickly and easily. Through a versatile integration of surrounding systems, existing IT systems should be able to be integrated and thus a high degree of automation should be achieved.

With our experience and expertise, we support our customers in all aspects and thus ensure that Microsoft Power Apps, Microsoft Power Platform or AgilePoint also becomes a success story for them.

If you need help in choosing the most suitable solution for your company, we are always at your disposal. You are also welcome to contact us to learn more about the currently running low-code/no-code projects.


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