At ABB, auditors now work with a modern, user-friendly web application that covers the entire audit process from preparation to automated creation of audit reports and presentations, as well as accounting for the audits. 1stQuad’s new Audit Suite replaces an old Lotus Notes application and supports auditing with comprehensive state-of-the-art tools.

Around 70 employees are responsible for auditing at the global industrial group ABB. They guarantee that the requirements of the globally standardized audit process are met and that the correct recommendations are subsequently incorporated into Group Governance, Risk and Compliance Management (GRCM). The commitment of the auditors is divided into three phases: Information research and preparation in the central audit department, conducting interviews and collecting evidence on site in the national companies and processing the findings in the form of audit reports and presentations.

A software solution that optimally supports the audit process must cover all aspects, from risk assessment to resource and travel planning, expense accounting and management of the service catalog. Previously, the auditors had worked with a Lotus Notes-based tool that was typically used permanently – a high requirement for the stability and availability of the application. 1stQuad received the order to convert the old Notes tool into a modern web application.

Also the demands on the collection and preparation of contents were high: An audit report is an extensive document with partly multimedia contents. When editing, the auditors want to use functions such as change tracking and review. All captured content must be saved automatically, as was customary in the previous application. And the application must be usable worldwide with identically good performance.

The new Audit Suite fully meets these requirements. The auditors can complete all work steps conveniently via a user-friendly web interface. The application automatically generates Word documents and PowerPoint presentations from the recorded content, transfers the relevant data via an interface to the GRCM system and is comprehensively integrated into the group’s system landscape.

"The cooperation and flexibility of 1stQuad with regard to the continuously changing customer requirements within the scope of the development are extraordinary. In addition, 1stQuad's employees have contributed significantly to the development and improvement of the audit software beyond the original specification through their solution and improvement oriented approach".

Marco Silbernagel, Process and Quality Manager Group Internal Audit


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